Terms of Service

1. Acceptance and scope

“Graphify,” “we,” “us,” and “our” refer to the operator of the Graphify service. “Service” means the Graphify websites, hosted workspace, APIs, MCP integrations, and related software or support we make available. These Terms do not govern the separately licensed open-source Graphify code, which remains subject to its applicable open-source license. Our Privacy Notice describes how we handle personal information when you use the Service.

You may use the Service only if you can form a binding agreement under applicable law. If you use it for a company, team, or other organization, you represent that you are authorized to accept these Terms for it.

2. The service

Graphify helps teams build and query knowledge graphs from software repositories and related materials so their development tools and agents can work with useful codebase context. Features, capacity, storage, supported integrations, and plan limits may change as the Service evolves.

The Service is a developer tool. It does not replace code review, security testing, legal review, or professional judgment. You remain responsible for reviewing outputs and deciding whether to rely on them.

3. Accounts, organizations, and access

Keep your account credentials, API keys, and connected-provider credentials confidential. You are responsible for activity under your account and for the people you invite to an organization. Notify us promptly if you believe your account or a credential has been compromised.

Organization administrators control their organization’s members, repositories, integrations, and billing choices. They are responsible for ensuring that each member has appropriate authorization to access the data made available through the Service.

4. Your repositories and content

You may connect only repositories, documents, credentials, and other content that you are authorized to provide. You retain ownership of your content. You grant us a limited, non-exclusive right to host, process, transform, transmit, and display it only as needed to operate, secure, support, and improve the Service for you and your organization.

Do not upload secrets, personal data, regulated data, or other sensitive material unless your use of the Service and each connected provider is appropriate for that material. You are responsible for configuring repository and integration permissions using least privilege and for removing access you no longer need.

5. Acceptable use and content safety

You must not, and must not help anyone else to:

• use the Service unlawfully or in a way that infringes another person’s rights;
• access repositories, accounts, systems, or data without authorization;
• introduce malware, attempt to bypass security controls, probe for vulnerabilities without permission, or disrupt the Service;
• use the Service to develop, deliver, or facilitate phishing, credential theft, destructive code, or other harmful activity;
• resell, rent, or provide the Service to third parties except as expressly permitted by a written agreement with us; or
• reverse engineer, scrape, or systematically extract the Service except where applicable law prohibits that restriction.

Our Acceptable Use Policy is part of these Terms. It sets out the content-safety rules that apply to prompts, submitted material, generated outputs, and use of integrations, including prohibited content, reporting, review, and enforcement. A material breach of that policy is a breach of these Terms.

6. Plans, billing, and cancellation

Current plan details and prices are shown on the Pricing page and at checkout. Paid plans are priced per seat and renew automatically at the selected monthly or annual interval unless cancelled before the next renewal date. We use Stripe to process payments; we do not receive or store your full payment-card number.

Billing administrators can manage subscriptions, seats, payment methods, and cancellation through the billing portal made available in the Service. Plan changes may take effect immediately and may result in prorated charges or credits where Stripe and applicable law require. Taxes may be added where required.

The Service uses stated plan limits and fair-use guardrails for resources such as builds, storage, calls, and tokens. Graphify will not add metered overage charges unless we clearly present and obtain agreement to a new billing model before it applies. Except where required by law or where we agree otherwise in writing, fees for a started billing period are non-refundable.

7. Third-party services and AI systems

The Service may interoperate with providers such as GitHub, GitLab, Google, Stripe, and AI-model or development-tool providers. Their services and your use of them are governed by their own terms and privacy policies. We are not responsible for third-party services, outages, content, or changes to their APIs or terms.

Graphify may generate summaries, relationships, recommendations, or other AI-assisted results. Those results can be incomplete, inaccurate, or unsuitable for a particular purpose. Do not treat them as legal, medical, financial, security, or other professional advice, and always validate them before use in production or another high-impact setting.

Model disclosure. The Service described on graaph.org does not provide text-to-speech and does not operate a Graphify-selected foundational AI model. Graphify’s local workflow uses the model API and model selection already configured in your compatible development assistant; documented compatible assistants include Anthropic Claude Code, OpenAI Codex, and OpenCode. The underlying model name and version are selected by you or that provider and are governed by that provider’s configuration and terms. Graphify does not represent that it routes all requests to, or permanently uses, any one named model.

8. Intellectual property and feedback

We retain all rights in the Service, including its hosted software, branding, interfaces, and documentation. Subject to these Terms, we give you a limited, non-transferable right to use the Service during your subscription or authorized access period. No rights are granted by implication.

If you send us ideas, suggestions, or feedback, you allow us to use them without restriction or payment, provided we do not publicly identify you as the source without your permission.

9. Availability, changes, and support

We aim to operate the Service reliably, but it is provided on an “as available” basis. Maintenance, security events, upstream-provider failures, internet conditions, and product changes can affect access. We may modify, suspend, or discontinue features when reasonably necessary, including to protect users, comply with law, or maintain the Service.

10. Disclaimers and liability

To the maximum extent permitted by law, the Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory. We do not warrant that the Service will be uninterrupted, error-free, secure, or that any output will be accurate, complete, or fit for your purpose.

To the maximum extent permitted by law, Graphify will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, profits, goodwill, or business opportunity. Our total liability arising from the Service will not exceed the amounts you paid us for the Service in the 12 months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot lawfully be limited or excluded.

11. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access if we reasonably believe that you have breached these Terms, created a security risk, failed to pay fees when due, or if suspension is required by law. Where practical, we will give notice and an opportunity to resolve the issue.

On termination, your right to use the Service ends. Sections that by their nature should continue—including intellectual-property, disclaimer, liability, and dispute-related provisions—survive termination.

12. Changes to these terms

We may update these Terms from time to time. We will post the revised version here and update the “Last updated” date. For material changes, we will provide reasonable advance notice through the Service or the email associated with your account when required by law. Continued use after the effective date means you accept the revised Terms.

13. Contact and legal information

For support, billing, security, or legal questions about these Terms, contact support@graphify.net.

Mandatory consumer protections in your place of residence remain unaffected. The legal entity that operates Graphify and the governing-law and dispute-resolution details will be identified in an order form, invoice, or other written notice where applicable.